Play.com Online Shop Review

Here's a review on the online store Play.com.

Although I loved The Book Depository, I was forced to find another website for books, because TBD (The Book Depository) stopped shipping to Denmark.
So for the time being, I have yet to discover any online book shops that can beat TBD, but I have found one that runs on similar principles.

I gotta be honest though, I have never bought anything but DVD's and books from them. But their prices are fairly cheap, cheaper than e.g. Saxo in Denmark.

Website: Play
Sells: Books, CD's, DVD's, electronics and they even sell clothes as well!
Price: Fairly cheap, at least if you compare to Denmark and also, if you compare to Amazon.co.uk or Amazon.com, sometimes they're even cheaper than TBD.
Quality: Super, it's the originals, so it's like any other book, CD, DVD you buy in a retail store.
Shipping: Free shipping! - The best of it all, although not the quickest shipping ever, but it's free.
VAT/Taxes: In some countries you will have to pay VAT/taxes for the products you buy. The company is based in Jersey UK, which is unfortunately not a part of the EU free trade deal, so I (currently residing in Denmark) will have to pay VAT if I buy for more than DKK 80 (last time I checked, the limit might have changed since then).

Further comments:
If you live outside UK, they don't necessarily ship all their products to your country. E.g. clothes is not shipped outside UK.
For books and most DVD's and CD's I would recommend this site, but as I haven't compared the prices on their electronics for instance with other website, I can't tell for sure that they offer the lowest prices.

Conclusion: 7 out of 10 stars, slow but free shipping, fairly low prices, shipped from Jersey (annoys me A LOT!), my advice keep it in mind when you want to buy the products mentioned above, but don't rule out other websites.

FEEL UNIQUE Online Shop Review

I received my item from FEEL UNIQUE yesterday!

I'll do a fairly quick review on the shop, as I have only bought from them once.

Website: Feel Unique
Sells: Beauty products, small gifts, make up, perfume
Price: Fairly cheap, at least if you compare to Denmark and also, if you compare to Strawberrynet
Quality: Fine, nothing wrong there. They come in the original box, like when you buy it from a store.
Shipping: Free shipping! - The best of it all, although not the quickest shipping ever, but it's free so that's okay in my opinion.

So I found the online shop randomly, when searching for some beauty products. I was going to by a cleanser from Clarins, which I find is quite expensive in Denmark.
I was instantly attracted by the quite cheap prices. I saved almost 50 % on my item, but that is also due to the UK Pound being low right now.

As mentioned earlier, the shipping is not slow or quick, it took them a little over a week to ship my item to me, which isn't slow, but I've tried something quicker.
You get a free piece of chocolate saying "thanks for shopping at feel unique" and I got a tester from some unknown brand, but overall nothing fancy.

So, all in all, I'd give them 9 out of 10 because the price is good and stuff, but I'm very picky with the shipping. - It's free, which is super great, but it's a bit slow. And there isn't anything special that says "superior" service or anything. So they get 9.

ASOS Online Shop Review

I've decided to share my experience on various online shops, and I'll start with ASOS. I'll mention the good and bad, because then you hear about the online shop from someone who has tried it before.

Please note that the review beneath, is my own opinion, and doesn't necessarily reflect all ASOS' customer's opinion.

Website: ASOS.com
Sells: Designer clothes (RED Line), "the look for less" clothes - meaning clothes that has been seen on celebrities, and ASOS has produced something similar, accessories, shoes, and gifts.
Price: Varies, their RED line is "famous" for being cheaper than elsewhere, while some of their items are fairly expensive, and some are cheap. They have their "Sale" category, and there are always a lot of items available there.
Quality: Depends, IMO (in my opinion), the quality of ASOS-produced clothes is often disappointing me, because it looks fancy, but in the end it's often polyester or very thin silk. But, they also have decent quality clothes from e.g. other brands that they just sell.
Shipping: It cost either £5 if you buy little (e.g. two items or so), and a flat rate of £12 for orders with more items.

I have been a customer at ASOS for about 2 years, and I must say I've had mixed experiences. When I first ordered from them, I was amazed by the super quick delivery (it cost me £12), but it was worth it because it came within a couple of days. I will however also mention that I've been disappointed several times by the terrible quality. I looked at pictures and it all looked great, but when I received the item it was very thin.

I was so satisfied with ASOS that I ordered again within 2 weeks. But then for a period I didn't shop online, but less than a year ago, I ordered again and from that moment I experienced terrible customer service.

Experience no 1. I placed an order with my sister & friend, and when they tried to deliver it here in Denmark none of us were home, so their courier company "GLS" sent a letter asking us to either choose another address or agree on a day where someone would be home. So we decided to move the address, and my friend and I were home the whole day from 8 AM - 5.30 PM. But I never received my package, I called them around 3 PM and she informed me that the package was in the truck and they would deliver it later. - But they still didn't.

So next day I called them again and she told me the package was attempted delivered at around 8.30 AM and now I would have to pick it up in a city that was 1 hour by train away from my home. I was so angry I never picked up the package, so GLS mailed it back to ASOS and after much struggle, they gave me back my money.

Experience no 2. I gave them another chance about 1 month later, and I waited for my package for almost two weeks, then I contacted ASOS by mail, and after many e-mails, the lady told me they had lost the package. So I didn't receive any items there.

But last week, I tried my luck again, and ordered three items. I received it after approx. 1 week and luckily all the items were intact.

Good features on the website:

• The pictures are quite clear and they zoom in on small details.
• On some of the items, they have models modelling them on the runway, so you see it on an actual person - this gives you the opportunity to see small details and e.g. whether the material is thin.
• You can cancel your order within the first hour after the order has been placed.

Missing features on the website:

• They don't provide a direct number for you to call them in case of missing order, or the like. They only have e-mail.
• They don't have the runway video on items from their RED line.
• You have to mail them to get the track & trace number - they don't automatically provide it for you.

Overall I'll give it 5 out of 10 because of their (often) great design, for their RED line (that I'm crazy about), but not more because of relatively poor customer service and terrible courier company - in Denmark. The prices are IMO quite high considering the polyester material.